Reference

What Our Privacy Policy Covers

Your zeetben account holds your name, mobile number and wallet history, and this policy tells you plainly what we do with each part of it. Access and the rules behind it depend on your local law and eligible regions.

Account data onlyWallet records kept separateRequests answered by supportAccess depends on local law

Browse The Lobby Read FAQ

HOW WE HANDLE DATA

Cookies, Security and Record Keeping

We treat account data as something you lend us, not something we own. Only staff handling account checks, payments or support can open a profile, and each access is logged. Cookies stay limited to sign-in, language and currency; we do not use them to follow you around other sites. When a request arrives, whether it is a copy, a correction or a deletion after closure, support logs it, confirms identity through the login on your account, and answers on the channel you used. Where local law and eligible regions set a different rule, that rule takes priority over our own practice.

Data we hold

Name, mobile number, login device and wallet transaction references. We do not ask for your wallet PIN, and gameplay data stays linked to your account rather than shared around.

Cookies and device data

Cookies keep you signed in and hold your language setting. Clearing them signs you out on that device; your balance and saved game rounds stay on the account itself.

Account security

Your mobile number and a one-time code do the work at login. Change your number from the profile page and we verify the new one before the old one stops working.

Record keeping

We hold records while your account is open and for a period after closure where accounting rules apply. Ask for a copy or a correction any time through support.

REACHING OUR TEAM

Contacting Us About Your Data

Every privacy request starts in the same place: sign in, open your profile, and send it from the contact form there, so we can match the request to the right account instead of asking you to prove ownership twice. Live chat runs from a mobile browser with no app install needed. Email suits anything with a document attached, like a wallet statement showing a Nagad payment you want corrected. We reply on the channel you used, and if a request needs a check with a payment partner first, we say so rather than leaving the ticket silent.

Profile contact form Sign in, open your profile and send the request from the form there. We match it to your account straight away, so you never resend documents you have already given us.

Live chat Our Bangladesh support team takes chat from a mobile browser, no app needed. Ask about a saved device, a Nagad payment record or a closed account and we work through it in the same window.

Email support Use email when something needs an attachment, like a wallet statement or a bKash receipt you want corrected. Keep the subject line short and we route it to whoever handles data requests.

Data We Hold on Bangladesh Accounts

zeetben Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep the data we actually need to run your account, and nothing extra is asked for at sign-up. That means your name, mobile number, the number you confirm at registration, the device you log in from, and the reference numbers of the bKash, Nagad and

1
Rocket transfers you send to your account wallet. Payment partners pass us a transaction ID and a status so a deposit can be matched to you; your wallet PIN never leaves your phone. Gameplay records, from the tables you open to a Crash Burst or Andar
2
Bahar Fast Play round you settle, stay against your account so support can answer a question without making you repeat it. Cookies keep you signed in and remember your language and currency, and you can clear them from your browser at any time, though you will
3
sign in again afterwards. We hold records for as long as your account is open and for a period after closure where accounting rules require it. Who may open an account, what we are obliged to record, and how long we keep it all depend on
4
your local law and eligible regions, so the wording here describes our practice rather than a fixed promise for every country.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Data Questions, Answered

Send us a question about your own account and we answer it against your record, not a general script. The six below come up most often in chat: what we collect at sign-up, whether wallet PINs ever reach us, how to see or correct what is saved, how long records stay, and where studio and payment data stops. Anything not covered here goes to the contact form inside your profile.

Your name, mobile number and the wallet you use for deposits, plus the device you log in from. We add transaction references as you pay through bKash, Nagad or Rocket.

No. Your wallet PIN stays inside the bKash, Nagad or Rocket app on your phone. We receive a transaction ID and a status, which is enough to credit your account wallet.

Yes. Request a copy from your profile and we send it on the channel you used to ask. It covers account details, wallet transaction references and your recent gameplay records.

Send the correction from the contact form in your profile. If your number changes, we verify the new one with a code before the old number stops working at login.

We keep transaction and gameplay records while the account is open and for a period afterwards where accounting rules require it. Support can tell you where your request stands.

Studios see a session and a game round, not your wallet details. Payment partners receive only what is needed to match a transfer, and we do not sell account data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoZeetben Glossary Accountzeetben Login

What Our Privacy Policy Covers

Cookies, Security and Record Keeping

Contacting Us About Your Data

Your Data Questions, Answered

01 What data do you collect at sign-up?

02 Do you keep my bKash or Nagad wallet PIN?

03 Can I see what is saved on my account?

04 How do I correct a name or mobile number?

05 How long do you keep records after I close an account?

06 Do you pass data to game studios?

Privacy Policy

Related pages

Related pages