Reference

Terms That Govern Your zeetben Account

These terms set out what you agree to when you open and use a zeetben account. Access and eligibility depend on your local law and eligible region, so read them before you deposit via bKash, Nagad or Rocket.

Account eligibility rulesWallet and payment termsFair-use and account conductHow we handle disputesJurisdiction-dependent access
zeetben Terms That Govern Your zeetben Account
TERMS CONTACT PATHS

Reach Us About These Terms

If a clause is unclear or you want to raise a concern about how these terms apply to your account, our support team can help. You can reach us through live chat inside the lobby, by email, or through our social messaging channel. When you contact us about a terms matter, include your account ID and the specific section you are asking about — this helps us respond without unnecessary back-and-forth.

Live Chat Open the chat widget from inside your account. It connects you directly to our support team for questions about account terms, wallet rules or eligibility.
Email Support Send your terms query to our support address. Include your account ID and the clause number so we can give you a clear, specific answer without delay.
Social Messaging Reach us through our official messaging channel for quick clarifications on account conduct rules, payment term questions or regional access concerns.
HOW WE HANDLE ACCOUNTS

Account Security and Fair Use Standards

We take the security of your account seriously. Each account is tied to one verified identity — sharing credentials or opening duplicate accounts breaches these terms and may lead to account suspension. When you deposit via bKash, Nagad or Rocket, the transaction is logged against your account wallet and you can review the history in your account statement. If you believe an error has occurred, raise it within the timeframe stated in the disputes section of these terms. We store only the account and payment data needed to operate your wallet and comply with any applicable rules in eligible regions.

Account Security

Your login credentials are yours alone. We use OTP verification on account access and flag unusual login activity so your wallet stays under your control.

Payment Record Retention

Every bKash, Nagad and Rocket transaction is recorded on your account. You can view your full deposit and withdrawal history from the wallet section at any time.

Dispute Process

Raise a wallet or bet dispute via live chat or email. Provide your account ID and transaction reference; we aim to acknowledge within one working day and resolve fairly.

Terms Change Notification

When we revise these terms in a way that affects your account, we send a notice to your registered contact before the change takes effect, giving you time to review.

Common Questions About These Terms

Below are the questions we hear most often about account terms, wallet rules and regional eligibility. If your question is not covered here, our support team can address it directly through live chat or email.

These terms apply to all accounts. Whether access is lawful in your specific location depends on local law and eligible region rules — that is your responsibility to confirm before using the account.

No. Your deposit wallet must be registered in your own name and match your verified account identity. Using another person's bKash, Nagad or Rocket account breaches these terms.

We update the revision date at the top of this page. For changes that materially affect your account, we send a notice to your registered contact before the new terms take effect.

Contact us via live chat or email with your account ID and the transaction reference. Include the date and amount so our team can locate the record and respond without unnecessary delay.

Yes. Breaches such as duplicate accounts, shared credentials, or fraudulent payment activity may result in account suspension or permanent closure under the conduct section of these terms.

The current version is always on this page. Check the revision date at the top. If you need a prior version for a dispute, contact support and we can provide the relevant historical text.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.